Frequently Asked Questions
| What does it cost to upgrade to the current version? |
There is no cost. Just download a fresh copy (or the current demo) and use it. If your copy is so old that you are not registered you will need to contact our
support team for a Serial Number.
Please note that the demo must be a demo of the same program that you purchased.
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| Will CogoSoftware run in AutoCAD? |
Yes, CogoSoftware will run in AutoCAD from version 2000 to the current version 2012.
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| Will CogoSoftware run in AutoCAD LT? |
No, CogoSoftware will not run in AutoCAD LT.
However, CogoSoftware will run in AutoCAD
from version 2000 to the current version 2012.
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| What flavors of IntelliCAD will CogoSoftware run in? |
It is the intent of CogoSoftware to run in all flavors of IntelliCAD®
Here is a
partial list of IntelliCAD® vendors that are compatible with CogoSoftware:
If your brand of IntelliCAD® based product is not listed, please let
us know.
ProgeCAD
CADian Global
ZwCAD
BricsCAD Pro or Platinum versions only
CMS
AcceliCAD
BitCAD.
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| Will CogoSoftware run in my cad program that is based on IntelliCAD? |
Yes, CogoSoftware will run in many flavors of IntelliCAD, please download our demo to
verify.
If you contact support through our support form, we will test
our software for you in the flavor of IntelliCAD that you wish.
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| Will CogoSoftware run in BricsCAD which is not IntelliCAD? |
Yes, CogoSoftware will run in BricsCAD Pro and Platinum only.
CogoSoftware has developed
programs that run in BricsCAD Pro and Platinum.
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| Why would I choose CogoSoftware over other Land Surveying software? |
There are many very good and powerful programs available for Land Surveyors. Many small Land
Surveying firms do not need all that power (and learning curve) and do not wish to pay all
that money for something they do not need. CogoSoftware provides an alternative for the Land
Surveyor to purchase a program that meets his needs and has a low price. After all how many Land
Survey programs can you find for less than $300?.
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| When I select a command from the menu, I get an error that there is no such command. |
When this happens, it is usually caused by not setting the CogoSoftware paths in the CAD
system.
To set the paths, Go to Tools -- Options...
Click the "Paths/Files" tab
Add the following paths to the IntelliCAD® search paths:
You can add them under
drawings or menus.
(assumes the default installation)
c:\Program Files\CogoSoftware
\dpcogo
c:\Program Files\CogoSoftware\dpcogo\dwglib
c:\Program Files\CogoSoftware
\dpcogo\toolbar
c:\Program Files\CogoSoftware\dpdtm
c:\Program Files\CogoSoftware
\dproad
Re-start the CAD program and the commands will now work.
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| How do I install the CogoSoftware menu into my CAD program? |
If you update your CAD program and the menus get reset, you may easily reload the CogoSoftware
menus by doing the following:
Start AutoCAD® or IntelliCAD®
Open Windows
explorer
Browse to the directory you installed the program into, the default is:
c:
\Program Files\CogoSoftware\dpcogo\
Drag the following file into your drawing:
LoadMenu.lsp.
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| How do I load the menu into AutoCAD 2010, 2011 and 2012? |
Menu Loading for AutoCAD 2010 and greater:
In order to use the program sucessfully your
AutoCAD program will need to know the path to the CogoSoftware program and our menu (either
English or Metric) must be loaded into the CAD program. If you need help in doing this, please
fill in a free support request on this web site.
To set the program paths:
Start
Autocad
At the prompt type: OPTIONS
Click the "Files" tab
Enter the paths under
"Support file search path"
Click the "Add..." button, then click the "Browse..." button and
browse to each of the following directories and click the "OK" button.
(assumes the default
installation)
c:\Program Files\CogoSoftware\dpcogo
c:\Program Files\CogoSoftware
\dpcogo\dwglib
c:\Program Files\CogoSoftware\dpcogo\toolbar
c:\Program Files
\CogoSoftware\dpdtm
c:\Program Files\CogoSoftware\dproad
Now click the "Apply" button
then click the "OK" button.
Close AutoCAD.
To Load the Menu:
Start Autocad
At the prompt type: CUILOAD
When the dialog box appears, click the "Browse..." button
The "Files of type" should be set to "Customization files (*.cuix)"
Browse to the
directory you installed the program into, the default is:
c:\Program Files\CogoSoftware
\dpcogo\ toolbar
Depending on the program you purchased, select one of the following menus:
(You will only see one English menu and one Metric menu)
To load the English menu
select:
Land Development Suite English Menu.cuix
or: Cogo
Suite English Menu.cuix
or: Cogo English Menu.cuix
To load
the Metric menu select:
Land Development Suite Metric Menu.cuix
or:
Cogo Suite Metric Menu.cuix
or: Cogo Metric Menu.cuix
Then click the "Open" button.
Then click the "Load" button.
Then click the
"Close" button.
The menu will load with pull-down menus and ribbon tabs
To turn on
pull-down menus, type MENUBAR and set the value to 1.
To turn off pull-down menus, type
MENUBAR and set the value to 0.
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| How do I remove the CogoSoftware demo menus from my CAD program? |
In
Intellicad:
Go to Tools->Customize (menus)
When the dialog box appears click the "toolbar" tab
and click the "reset" button,
then click the "menu" tab and click the "reset button", now
close.In AutoCAD:
Type: cuiload
Highlight the CogoSoftware
menu and select "unload".
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| Is CogoSoftware available as a stand-alone program? |
No, CogoSoftware must run in either AutoCAD, BriscCAD Pro or Platinum, ZWCAD or an IntelliCAD based cad
program such as AcceliCAD, Cadian, CMS, or ProgeCAD .
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| Can I use CogoSoftware in AutoCAD Civil 3D? |
While it is possible to do this, we do not support it or recommend it.
Please keep in mind that
CogoSoftware items and Civil 3d items are not aware of each other.
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| What are the differences between Survey & Cogo and Land Development Suite? |
Survey and Cogo Suite is a
discount package of Survey and Cogo along with DTM.
Land Development Suite is a
discount package of Survey and Cogo along with DTM and simple road design.
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| Why is your support handled through email? |
Our FREE Customer Support is Unrivaled!
We offer FREE unlimited support via email and the
following web form:
Click here for Free Unlimited
Support
Our email support is prompt and effective. All problems are solved in a timely
fashion.
Email provides an effective way to communicate and document a problem.
Our
technical staff is very prompt to offer support.
As support requests come in, one of our
technicians goes about solving the problem. When a solution is ready (usually within a short
period of time) it is sent to the customer.
We also offer free support to anyone using our
demo.
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| How do I register or activate the program? |
Steps to
register your CogoSoftware product:
You may use your serial number along with the
product I.D. that will appear in a dialog box when you use the program to register your program
on-line at our web site:
CogoSoftware Product Registration
You will then receive a registration code, which you will need to copy & paste
(or type) into the registration dialog box.
The registration code will appear on the
web site after successful registration and it will also be sent to you in an email.
If
you would like us to register you, send us an email with the following information:
Serial
Number
Program I.D. or screen capture (see below)
Name
Address
City,
State, Zip, Country
Sometimes it is easy to confuse the letter O with the number 0
Or the capital i (I) with the number 1.
If you have trouble reading the Program I.D.
you can email us a screen capture of the registration dialog box when it appears.
Steps to make a screen capture:
When the dialog box appears press both the "ALT" key and
"print screen" key together.
Then open windows paint and select Edit->paste.
Save
the file.
Attach it to an email.
The program will run for 30 days without being
registered..
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| Will CogoSoftware run in Windows 7? |
Yes, CogoSoftware runs very well in Windows 7 and Vista.
Please note that your
cad software must be able to run in Windows 7 also.
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| Does the User Account Control (UAC) in Vista and Windows 7 affect CogoSoftware? |
Some of our programs will write files to the computer.
For example DTM will write a tin
file to the directory that your DTM files are stored in.
As a user, you should only use
directories that you are allowed to write in.
As long as you do this you will have no
problem.
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| Can I use CogoSoftware on my old AutoCAD version? |
Yes, CogoSoftware may be used in AutoCAD as old as version 2000.
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| What is the difference between AutoCAD and IntelliCAD? |
As far as basic drafting, IntelliCAD can do most of what AutoCAD
can do.
You can usually purchase IntelliCAD for less than $450.
Your cad needs and
your budget will be a deciding factor as to which platform you choose.
CogoSoftware will run
in either.
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| What is included in your free support? |
We will provide support for the installation and use of our programs - including
demos.
We will send you detailed instructions on how to perform any task that you need in
our program - just ask if you need help.
We will also provide some support for general use
of your cad program.
We will also perform the work for you (at our discretion) in an
emergency.
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| How do I access the sample road design project included with the software using Windows 7? |
The best thing to do is to copy the sample project to a directory that you have rights to write
in (such as your "Documents" folder).
You will also need to set the new path to the template
- DProad->Template Locations.
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| How do I create and store alignments? |
You must store and maintain alignments in your drawing as polylines.
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